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The Messages feature within MLOFLO serves as a communication tool facilitating interaction between Loan Officers or Super Admins and existing users.
- Initiating Conversations:
- Users can initiate conversations by entering the recipient's name or phone number into the designated search tab.
- To commence a new conversation, users can input the recipient's phone number by selecting the "New" option situated at the top right corner of the Messages page and enter the phone number .
- Once after entering the phone number the phone number is shown at the side menu and you can start the conversation by clicking on the number.
- The LOA can Pin a chat, archive or delete.
- Message Management:
- Users possess the capability to filter messages based on their read or unread status for efficient message organization.
- Additionally, users can respond to messages directly from the interface, utilizing the options conveniently provided just below the search tab.
- Settings Customization:
- The Settings button offers users the functionality to archive chats for future reference and to toggle the visibility of calls according to their preferences.