<aside> <img src="/icons/list_gray.svg" alt="/icons/list_gray.svg" width="40px" /> Table of Contents

• Super Admin
• Loan Officer
• Loan Officer Assistant
• Branch Manager
• Borrower Journey
• Partner Journey
• Processing Manager

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Overview

The Dialer feature in MLOFLO allows processor to create and manage dialing campaigns for borrowers or partners. It offers two types of campaigns: Quick Campaigns and Dynamic Campaigns, each with customizable options to suit various outreach strategies.

Accessing the Dialer Feature

1. Navigate to Dialer:

   • From the left-hand sidebar menu, click on "Dialer."

2. Creating a New Campaign:

   • Click on the "+ New Campaign" button to start creating a new dialing campaign.
   • You will be presented with two options: Quick Campaign and Dynamic Campaign.

   

Creating a Quick Campaign

Creating a Dynamic Campaign

The Dialer feature in MLOFLO offers flexible options for creating and managing dialing campaigns. Processors can choose between Quick Campaigns for straightforward setups or Dynamic Campaigns for more advanced, filter-based dialing strategies. This feature enhances outreach efficiency and helps manage borrower or partner interactions effectively.